Online via Canvas

Course Overview - Effective Interviewing and Selection SkillsSelecting the best person for a job role is a critical skill for those with hiring responsibilities. Hiring decisions can impact the organisation’s performance and selecting the right job candidates is integral to business success. Managers and HR practitioners need to understand how to apply an effective, reliable […]

Course Overview - Change ManagementThis course is designed to provide learners with the ability to understand change dynamics at an individual, team and organisational level to successfully implement change. The course provides learners with the tools to identify the change lifecycle steps required to effectively manage change using the most appropriate change management model and […]

Course Overview - Conflict and MediationWhile it is recognised that a degree of conflict is necessary for organisations to undergo successful transformation, HR professionals are acutely aware of the significant costs when conflict is not effectively addressed. Effective conflict management is regarded as a core capability for both HR professionals and line managers. This course […]

Course Overview - Mental Health at WorkWith nearly half of Australians experiencing a mental health issue in their lifetime, and around one quarter affected every year by conditions such as anxiety, stress, depression and other mental health illnesses, it is highly likely that at some point managers and employees will be either directly or indirectly […]

Course Overview - Creating High Performance TeamsHigh performing work teams are essential to organisational effectiveness. Creating and sustaining a high performing team requires concerted effort, structured ways of working, and exemplary leadership. Coaching skills help leaders take an active role in addressing and responding to the specific needs of their team to improve capability and […]

Course Overview - Internal HR Consulting SkillsOrganisations are experiencing unprecedented levels of change in an uncertain economic environment – with global competitors, rapidly changing markets, increasing customer demands, and more stringent regulation and compliance requirements. This has a significant impact on the way in which HR professionals consult with their business partners in their organisation […]

Course Overview - Performance ManagementThis course describes performance review as the process required to effectively manage the performance of employees for retention and successful achievement of the organisation’s strategic and operational objectives. It explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the […]