Online via Canvas

Course Overview - Having Difficult ConversationsWorkplace issues arise due to miscommunication or a lack of communication in the workplace. Often, by applying effective communication techniques, such issues can be resolved quickly and informally before they escalate to a dispute that requires third party intervention. Having a difficult conversation in the workplace can often be an […]

Course Overview - Leadership and Management EssentialsWhen stepping into a management role, the challenge shifts from personal performance to assuming responsibility for the effective functioning and performance of a work team.This course provides a suite of tools and models for approaching the management of a work team. The course examines employing a variety of leadership […]

Course Overview - Internal HR Consulting SkillsOrganisations are experiencing unprecedented levels of change in an uncertain economic environment – with global competitors, rapidly changing markets, increasing customer demands, and more stringent regulation and compliance requirements. This has a significant impact on the way in which HR professionals consult with their business partners in their organisation […]

Course Overview - Bullying & HarassmentAll individuals are legally and/or duty bound to take all reasonable steps to eliminate bullying, harassment and violence in the workplace. Managers, team leaders and supervisors have a responsibility to ensure that relevant legislation and company policies and procedures are both understood and abided by to prevent and deter these […]

Course Overview - HR Strategy PlanningDeveloping a successful HR strategic plan ensures that all HR activities are integrated and aligned to the overall strategic objectives of the organisation. A HR strategy should aim to capture ‘the people element’ of what an organisation hopes to achieve in the medium to long term, ensuring that:it has the […]

Course Overview - Managing Unconscious BiasSkills shortages in some industry sectors and increased competition are driving organisations to secure talent from an increasingly diverse group. Examining unconscious and conscious bias and the role it plays in the workplace will assist individuals and the organisation to effectively build a diverse and inclusive business. This course is […]

Course Overview - Creating and Managing a Hybrid WorkforceAs hybrid/flexible working arrangements continue to flourish and the future of work evolves, the ways in which organisations manage how, when and where their workforce actually do their work takes on greater importance. It’s essential that organisations understand not only the legal, business and financial impacts of […]